Emergency Sewage Cleanup in Pebble Point, Loganville
- Kate Awtrey
- Mar 18
- 3 min read
Water damage is very stressful for any homeowner and it’s even worse when it keeps happening. That's exactly what one of our recent customers has experienced recently in the Pebble Point subdivision of Loganville, Georgia. Before we knew them, in 2022, they unfortunately had two water damage claims due to plumbing issues -- one in their master bathroom and then a frozen pipe burst later that year. Then, just two weeks ago, they faced yet another terrible water disaster—this time, sewage backup.
Older Homes, Bigger Risks
Pebble Point is a neighborhood that was built in the late 1980s. This was during a time when home construction wasn’t as strictly regulated as it is today. Building codes were not as advanced or regulated and inspections were much more relaxed. Honestly, it seems like some of the homes were kind of thrown together and not built in the best way, so over time, things like plumbing, roofing as well as drainage systems have started to fail. Many of these homes were built with materials and methods that would definitely not meet today’s standards.
Unfortunately, this homeowner experienced firsthand what can happen when old pipes fail. The sewage line backed up a few feet outside of their house and it flooded into their home (including their kitchen--coming up the drain of the sink!) with Category 3 water—the most dangerous type of water damage. It contains bacteria, viruses, and other harmful contaminants that can make people very sick.
A Tough Situation Made Even Harder
To make matters worse, the homeowner was warned that if they filed another insurance claim before June, their policy would be canceled. They were stuck between a rock and a hard place—unable to pay out of pocket but also unable to risk losing their coverage.
The homeowner's wife has health issues including asthma and they did not want to take any risks at trying to fix the issue themselves. That’s where First In Restoration came in. We knew this was an urgent and serious situation. Our team quickly removed the contaminated water, deep-cleaned and sanitized the area, and dried everything out to prevent mold and further damage. Most importantly, we worked with the homeowner to find a solution with our in-house financing that didn’t put their insurance policy at risk.
Protect Your Loganville Home From Emergency Sewage Cleanup Before Disaster Strikes
If you live in an older home in Loganville, Georgia especially in Pebble Point or the surrounding areas, it’s important to take preventative measures to protect your home from water damage. We recommend regular plumbing inspections, cleaning your drains as well as checking for small leaks which can help you avoid costly disasters like sewage backups or pipe bursts later down the road. Hope for the best, but prepare for the worst to avoid emergency sewage cleanup in Loganville.
At First In Restoration, we specialize in emergency water damage cleanup, whether it’s from broken pipes, heavy rain, or sewage backups. We are the number one water damage restoration company in Georgia, and we are committed to helping homeowners in Loganville and beyond. If you ever find yourself dealing with water damage, call us at 470-748-0225 or visit www.firstinrestoration.com
